Testimonials
What Our Customers Say
I’m not usually one to write reviews, but this team really deserves it. I had a Thermador Pro Harmony range that stopped heating evenly—one side of the oven was much hotter than the other, and everything was coming out half-cooked or burnt. The technician arrived in uniform, took his time diagnosing it, and explained that the convection fan had failed and needed replacement. He ordered the part and came back two days later to install it. What really stood out was his attention to detail—he made sure the fan motor was balanced and quiet, checked all seals, and even adjusted the door alignment. The range is now baking evenly again, and I feel like I can trust it. A+ service.
We’ve had our Thermador fridge for about 7 years, and it suddenly stopped cooling in the middle of the night. The lights were on, but everything inside was getting warm—frozen items turning to slush. I called around and finally found this company that actually had experience with Thermador. The technician came out the same day, which was a lifesaver. He was extremely knowledgeable and explained that the compressor was still running but the evaporator fan had failed. He also noticed frost building up behind the panel—something I wouldn’t have caught. He had the replacement fan in his truck, swapped it out, cleared the ice buildup, and even reprogrammed the control panel to reset the cooling cycle. What impressed me most was how clean and professional he was—no mess, no rush, just solid work. Now the fridge is cold again, the freezer is holding temp, and I didn’t lose hundreds in groceries. Definitely keeping their number for future issues.
I bake a lot—it's kind of my therapy—so when our Thermador wall oven stopped heating past 250°F, it completely threw off my routine. I called this company based on a neighbor’s recommendation, and I’m honestly so glad I did. The technician (I think his name was Daniel) arrived right on time, wore boot covers, and treated my kitchen like it was his own. He ran a full diagnostic and found the bake element was failing and the thermostat sensor wasn’t reading correctly. He actually showed me the voltage readings, which I appreciated—felt like I was in good hands. He ordered genuine Thermador parts, and when they arrived two days later, he came back and completed the repair in under an hour. After everything was installed, he tested the oven temperature with a digital meter and recalibrated it to make sure it was accurate. Since then, it’s held perfect temperature—my sourdough loaves and cookies are back to golden perfection! It’s rare to find someone this thorough and respectful these days.
I’ve had a Thermador built-in refrigerator for years, and it’s been great—until last week when the freezer stopped making ice and the fridge section felt warmer than usual. I was dreading an expensive repair or worse, a full replacement. Luckily, I found this repair company online and booked an appointment. The technician was professional, knowledgeable, and took his time diagnosing the issue. It turned out to be a defrost system failure—specifically a faulty heater and temperature sensor. He showed me the frost build-up behind the panel and walked me through the repair plan. A few days later, he returned with the parts, completed the job neatly, and made sure everything cooled down properly before leaving. He even cleaned the condenser coils while he was at it, which no other company had ever offered before. Super impressed by the service.
Our freezer suddenly stopped keeping anything cold, and we had it stocked with meat and frozen meals. I called D&V Appliance Repair hoping for a quick response—and they delivered. The technician arrived the same day, diagnosed a failed defrost timer, and explained everything in a way that made sense. What really impressed me was how organized and prepared he was. He had the right part in the van and completed the repair in under an hour. He also cleaned the condenser coils and gave us tips to keep the freezer running more efficiently. It’s been a few weeks since the repair, and everything is working flawlessly. Great communication, honest pricing, and solid craftsmanship. I’ll be recommending them to friends and family!
We’ve had our Thermador fridge for about 7 years, and it suddenly stopped cooling in the middle of the night. The lights were on, but everything inside was getting warm—frozen items turning to slush. I called around and finally found this company that actually had experience with Thermador. The technician came out the same day, which was a lifesaver. He was extremely knowledgeable and explained that the compressor was still running but the evaporator fan had failed. He also noticed frost building up behind the panel—something I wouldn’t have caught. He had the replacement fan in his truck, swapped it out, cleared the ice buildup, and even reprogrammed the control panel to reset the cooling cycle. What impressed me most was how clean and professional he was—no mess, no rush, just solid work. Now the fridge is cold again, the freezer is holding temp, and I didn’t lose hundreds in groceries. Definitely keeping their number for future issues.
I’ve had my Thermador range hood for years, and it suddenly started making a loud humming noise every time I turned it on. Then the fan stopped working altogether. I called D&V Appliance Repair after seeing their great reviews, and they absolutely lived up to the reputation. The technician arrived on time, was very polite, and immediately got to work. He discovered the motor had burned out and explained exactly what went wrong. He even took the time to clean the grease filters and inspect the ductwork while he was there. A few days later, he came back with the replacement motor and completed the repair quickly. Now the hood is running quietly and efficiently again—like new! I really appreciated the professionalism and attention to detail. Highly recommend them if you have a high-end appliance that needs expert care.
Our Thermador range is the heart of our kitchen, so when the oven stopped heating evenly and one of the burners wouldn’t ignite, it completely threw off our cooking routine. I contacted D&V Appliance Repair, and they were able to send someone out the very next morning. The technician was knowledgeable, friendly, and clearly experienced with Thermador appliances. He replaced the faulty igniter, recalibrated the oven temperature, and even cleaned the burner ports while he was at it. I appreciated how thorough he was—he explained everything step by step and didn’t rush the job. It’s rare these days to find a repair company that actually delivers on service and quality. Everything’s working perfectly now, and I won’t hesitate to call them again for any appliance issues.
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